Welcome to the Moore Skincare FAQ! Here you’ll find helpful answers to the questions we hear most often about our services, booking, products, and training programs. We know skin care can be full of details, and we want you to feel confident and informed every step of the way. If you don’t see your question here, feel free to contact us — we’re always happy to help!

Yes. Many facials are designed specifically for sensitive skin using gentle, fragrance-free, and calming products. Be sure to tell your esthetician about any allergies, irritation, or past reactions so the treatment can be customized.

A standard facial lasts 50–60 minutes, while express facials range from 25–30 minutes. Advanced treatments like anti-aging facials or chemical peels may last up to 75 minutes.

Most skin professionals recommend getting a facial every 4–6 weeks, since that’s the length of a full skin renewal cycle. If you’re treating acne, hyperpigmentation, or dryness, more frequent visits may be recommended.

A professional facial typically includes cleansing, exfoliation, steam, extractions (if needed), a customized mask, hydration, and a relaxing facial massage. Some facials may also include serums, LED therapy, or specialty treatments depending on your skin goals.

Eyebrow design is the process of shaping your brows based on facial structure, natural hair growth, and personal preference. It can include waxing, tweezing, trimming, threading, or tinting to create a clean, flattering, symmetrical appearance.

The best brow shape depends on your face shape:

• Round face: High arch to elongate

• Square face: Soft angled brows

• Oval face: Soft natural arch

• Heart-shaped: Rounded brows A brow specialist can map your brows to find the most flattering shape.

Eyebrow design results usually last 3–4 weeks, depending on hair growth. Brow tinting typically lasts 2–3 weeks, while henna brow stains can last 4–6 weeks on hair (and up to a week on skin).

Both work well — it depends on your preference and sensitivity:

• Waxing: Fast, clean finish, great for sculpting

• Threading: More precise, ideal for sensitive skin Many brow artists use a combination of both depending on the client’s needs.

There can be mild discomfort because hair is being removed at the root. Waxing is quick and the pain is brief; threading may feel like a series of small pinches. Most clients tolerate both methods very well.

Aftercare is important. Avoid the following for 24 hours:

• Direct sun exposure

• Heavy makeup

• Saunas or hot yoga

• Exfoliating products

• Touching or picking the skin Also avoid retinol and acids for at least 48 hours post-facial.